You have successfully activated your eKnit-Kards Desktop Software.

You can use our desktop software as free-standing software on your desktop or you can use it in conjunction with your Palm device. You will need to also purchase the eKnit-Kards software for your Palm in order to use it with this Desktop version, however.

An important note about using this software with Palm device.

If you have already been using our Palm eKnit-Kards software and have data that you want to transfer to your desktop, then it is critical that you do the following:

1. Install this software on your desktop but Do not start adding data to this new desktop installation yet.
2. Connect your Palm to its cradle or the cable that you normally Sync with.
3. Do a normal sync between the Palm and the Computer to backup your data to the computer (not to eKnit-Kards Desktop).
4. Then after syncing your Palm. leave it on in its cradle. Do not run eKnit-kards Palm while going through the install process that follows.
5. Run eKnit-Kards Desktop and tap the Sync button on the top menubar.
6. Continue through the prompts to sync your Palm with the Desktop version of eKnit-Kards.
7. During this install, the following will occur:
8. eKnit-Kards 2.30 for Palm will be installed on your Palm (this is a necessary upgrade to your Palm to allow it to work with the Desktop version).
9. Your eKnit-Kard files from your Palm will be first taken off of your Palm and then modified so they will work with the Desktop version.
10. These files will then be saved to the Desktop version and also saved back to your Palm (after we load the upgrade 2.30 to the Palm).
11. All of these actions take 6 sync cycles (yes, 6!) but they will be run for you automatically. You will be required to push the sync button on your cradle/Palm 6 separate times, though.
12. When the sync has finished, you will then have the same data on both desktop and Palm and from that day onward, you will have the choice to sync in either direction o both directions at the same time.

This 6 Sync cycle process is only ever done the very first time your sync with the Palm.

If you ever lose your data on either your Palm or your hard drive after going through this process, you will have a backup of your data on the other device.

Please direct any questions that you have to us by emailing us or call us at 800-731-5648